Terms & Conditions for 23bet

These Terms and Conditions govern your use of the 23bet platform, including all services related to online casino games, cricket betting, slots, fishing games, crash games, and live dealer experiences available at 23bet.cam. By registering an account or continuing to use the 23bet platform, you confirm that you have read, understood, and accepted these terms in full.

23bet reserves the right to modify these terms at any time. Continued use of our services following any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes that may affect your use of the 23bet platform.

1. Acceptance of Terms

By accessing, registering, or using 23bet in any capacity, you agree to be legally bound by these Terms and Conditions. These terms form a binding legal agreement between you (the user) and 23bet. If you do not agree with any part of these terms, you must discontinue your use of the platform immediately.

These Terms and Conditions apply to all users of the 23bet platform, including but not limited to registered members, guests browsing the site, and any individuals accessing 23bet services from Bangladesh or elsewhere.

2. Eligibility Requirements

To use 23bet's services, you must satisfy the following eligibility criteria at the time of registration and throughout the period of your account activity:

• You must be at least 21 years of age. 23bet does not permit gambling by individuals under the age of 21 under any circumstances.
• You must be a natural person. Corporate or institutional accounts are not permitted on the 23bet platform.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law. It is your sole responsibility to ensure that accessing 23bet is permitted in your location.
• You must not be self-excluded from gambling services. Players who have enrolled in self-exclusion programmes must not attempt to create new accounts or circumvent their exclusion status.

3. Account Registration & Verification

Each player is permitted to hold only one (1) personal account on the 23bet platform. Duplicate accounts are strictly prohibited and will result in immediate suspension of all associated accounts. During registration, you agree to:

• Provide accurate, truthful, and up-to-date personal information, including your full legal name, date of birth, and valid contact details.
• Submit any identity verification documents requested by 23bet, including a valid national ID card (NID) or passport, as part of the KYC process.
• Maintain the confidentiality of your username, password, and any security credentials. Never share your account access with third parties.
• Promptly update your account information in the event of any change in your personal details to ensure records remain accurate and compliant.

23bet reserves the right to suspend or permanently close any account where there is reason to believe the registration information provided is false, misleading, or in violation of these terms. Outstanding balances may be withheld pending investigation.

4. Deposits and Withdrawals

23bet processes all financial transactions exclusively in Bangladeshi Taka (BDT) and supports a range of trusted local payment channels. All transactions are subject to the following conditions:

• Minimum deposit amount is ৳500. Deposits made via bKash, Nagad, or Rocket are typically credited within minutes, subject to network availability.
• Withdrawal requests are processed within 24–72 hours of submission. 23bet reserves the right to apply standard processing windows during high-volume periods.
• Players must withdraw funds to a payment method registered in their own name. 23bet will not process withdrawals to accounts belonging to third parties.
• Any bonus funds must meet the applicable wagering requirements and rollover conditions before a withdrawal request will be approved. Failure to meet these conditions will result in bonus funds being voided.

23bet complies with anti-money laundering (AML) regulations. We may request supporting documentation for large or unusual transactions as part of our compliance obligations. Suspicious activity will be reported to relevant authorities as required by applicable law.

5. Bonuses and Promotional Offers

23bet offers various promotional incentives to both new and existing players, including welcome bonuses, reload bonuses, free spins, and special event promotions tied to occasions such as the BPL, IPL, Eid, and other seasonal events. All bonus offers are subject to the following general terms:

• Each eligible bonus offer may only be claimed once per player, per promotion period. 23bet reserves the right to cancel or alter promotions at any time without prior notice.
• Wagering requirements vary by promotion. Players must meet the stated rollover before any bonus-derived winnings become eligible for withdrawal. Wagering requirements typically range from 10x to 30x the bonus amount, as specified on the relevant promotion page.
• Free spins are credited to eligible games as specified in the promotion terms. Winnings from free spins are treated as bonus funds and subject to the relevant rollover requirement before withdrawal is permitted.
• 23bet does not permit bonus abuse, arbitrage betting, or any strategy designed to exploit promotional offers in a way that circumvents the spirit of these terms. Such activity will result in bonus cancellation and may lead to account closure.

6. Prohibited Activities

To maintain the integrity of the 23bet platform and protect all users, the following activities are strictly prohibited. Engagement in any prohibited activity may result in immediate account suspension, confiscation of funds, and reporting to relevant authorities:

• Registering multiple accounts, using false identities, or impersonating another person to gain access to or exploit 23bet services.
• Using automated tools, bots, scripts, or software to interact with the platform in a manner not intended for normal human use.
• Engaging in money laundering, financing illegal activities, or processing funds derived from criminal or fraudulent activity through the 23bet platform.
• Attempting to hack, reverse-engineer, modify, or tamper with any aspect of the 23bet platform's software, security systems, or game outcomes.

23bet employs advanced fraud detection systems that monitor account activity in real time. Users found in violation of these prohibitions will have their accounts permanently closed and any outstanding balance forfeited in accordance with these terms.

7. Intellectual Property

All content, materials, and intellectual property accessible on the 23bet platform — including but not limited to the brand name, logo, website design, text, graphics, software, game interfaces, and database compilations — are the exclusive property of 23bet and are protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 23bet platform for personal and recreational purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the platform without the express prior written consent of 23bet.

8. Limitation of Liability

To the fullest extent permitted by applicable law, 23bet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of profits, data, business opportunities, or goodwill, even if 23bet has been advised of the possibility of such damages.

23bet does not guarantee uninterrupted availability of its services. Scheduled maintenance, technical issues, or circumstances beyond our reasonable control may result in temporary service interruptions. 23bet shall not be responsible for any financial losses incurred as a result of such interruptions.

9. Responsible Gaming

23bet is committed to promoting safe, fair, and responsible gaming practices. We recognise that gambling should be a form of entertainment only — not a source of income or financial relief. To support players who may be experiencing difficulties with their gambling habits, we provide the following tools and resources:

• Deposit limits: Players may set daily, weekly, or monthly deposit caps on their accounts to help manage their gaming spend. Contact our support team via email to activate or modify your deposit limit settings.
• Time-out and self-exclusion: Players who feel they need a break from gambling may request a temporary time-out period of 24 hours, 7 days, or 30 days. Players who require a longer break may apply for permanent self-exclusion. Self-excluded accounts cannot be reopened during the exclusion period.
• Reality checks and session reminders: 23bet provides optional session time reminders to help players stay aware of the time and money they spend on the platform. For more guidance, please visit our Responsible Gaming page.

10. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which 23bet operates. Any disputes arising from your use of the 23bet platform that cannot be resolved through direct communication with our support team shall be subject to binding arbitration.

23bet makes no representation that the services offered are appropriate or available in every jurisdiction. Players are solely responsible for ensuring that their use of 23bet complies with the laws applicable in their own country or region.

11. Amendments to These Terms

23bet reserves the right to revise, update, or replace any part of these Terms and Conditions at any time. Changes become effective immediately upon publication on this page. It is your responsibility to review these terms periodically. Your continued use of 23bet following any modification constitutes your binding acceptance of the updated terms.

Where material changes are made to these terms, 23bet will endeavour to provide reasonable notice to active account holders via email or an on-platform notification. However, the absence of such notification does not affect the validity or enforceability of the revised terms.

12. Contact and Support

If you have questions, concerns, or require clarification regarding any aspect of these Terms and Conditions, our customer support team is available to assist you. All support enquiries are handled in English and Bengali to serve our valued players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and Barisal.

To reach the 23bet support team, please send an email to: [email protected]. Our team aims to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).