Responsible Gaming at 23bet
We believe gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our commitment to responsible gaming means giving every player in Bangladesh the tools, information, and support they need to stay in control.
This platform is strictly for adults aged 21 and above. Gambling by minors is prohibited and we actively verify player age during registration.
🎯 Our Commitment to You
At 23bet, we take responsible gaming seriously. Our platform is built around the principle that every player deserves a safe, fair, and transparent experience. Whether you enjoy cricket betting during the BPL season, spinning slots, or exploring live casino tables, we want your time on 23bet to remain fun and within your personal limits.
Gambling should be treated as a leisure activity with money you can comfortably afford to lose — not a strategy for making money or solving financial problems. If you ever feel that gambling is no longer fun, or that it is affecting your daily life, work, relationships, or finances, we strongly encourage you to use the tools available on this page and to reach out to our support team immediately.
Important Reminder: Gambling is not a guaranteed way to win money. Every game involves risk. The house always has a statistical edge. Only gamble with funds set aside for entertainment, and never chase losses. If you find yourself increasing bets to recover losses, take a break and use our responsible gaming tools.
Your Protection, Our Priority
Temporarily or permanently block yourself from accessing your 23bet account when you need a break from gambling.
Set daily, weekly, or monthly deposit caps to ensure your spending stays within a budget you're comfortable with.
Take a short break from your account — from 24 hours to 6 weeks — without permanently closing it. Your funds remain safe.
KYC checks and age verification protect all players. We confirm every account holder is 21 or above before withdrawals are processed.
Review your full betting and deposit history at any time. Awareness of your play patterns is the first step to staying in control.
Our support team is available around the clock to help you access any responsible gaming tool or discuss your concerns in a confidential and non-judgmental way.
🧰 Responsible Gaming Tools
23bet provides a set of practical tools to help players manage their gambling activity. You can request any of these tools by contacting our support team through the email below.
Deposit Limit Tool
Define a maximum amount you can deposit per day, week, or month in BDT. Protects your bankroll from impulse deposits, especially during high-stakes BPL or T20 World Cup matches.
Self-Exclusion
Voluntarily block all access to your 23bet account for a defined period or permanently. Once activated, not even our support team can override it during the exclusion window — keeping the commitment firm.
Time-Out / Cooling-Off
Step away from play for a short period — 24 hours to 6 weeks — without losing your account or balance. Ideal for players who need a brief reset after a losing streak or a stressful period.
Promotional Opt-Out
Request to stop receiving bonus offers, promotional emails, and push notifications related to new games or deposit matches. Removing these triggers can meaningfully reduce gambling urges.
⚠️ Warning Signs of Problem Gambling
Recognizing the signs early can prevent serious harm. Ask yourself honestly whether any of the following apply to you:
- You spend more money on gambling than you originally intended, regularly.
- You borrow money or sell belongings to fund gambling activity.
- You feel restless, irritable, or anxious when you are not gambling.
- You lie to family members or friends about how much time or money you spend on gambling.
- You repeatedly try to win back money you have lost (chasing losses).
- Gambling has negatively affected your work, studies, relationships, or overall mental health.
If two or more of these apply to you on a regular basis, your gambling may have become a problem. Please contact our support team or reach out to a professional counseling service. There is no shame in asking for help — it takes courage, and we are here to assist you.
❓ Frequently Asked Questions
🤝 Need Help? We Are Here.
If gambling is affecting your life or the life of someone close to you, please do not hesitate to contact the 23bet support team. All communications are treated with complete confidentiality. Our team can help you activate any responsible gaming tool, process a self-exclusion request, or simply listen and guide you to the right resources available in Bangladesh.
[email protected]Explore 23bet Responsibly
Play Smart. Stay in Control.
When you are ready, 23bet offers a wide range of entertainment across cricket betting, slots, and live casino games — all designed for safe, responsible play in Bangladesh.